Ordering Info

• A password is required to access our shopping cart. Java Estate is a wholesaler and sales are limited to business customers with an existing account. If you would like to receive our catalog by mail, click here.
• Orders placed by 12pm (ET) are processed same day (excluding weekends and holidays). Orders placed after 12pm will be processed the following business day.  An exception to this is if you are ordering ground flavored coffee.  Then the order must be placed by 10am (ET) for same day shipping.
• Bulk coffee is packaged in (5) five pound valve bags.
• Bulk coffee discounts: 20 lbs. or more = FREE SHIPPING; 50 lbs. or more = FREE SHIPPING plus $0.15/lb. discount; 100 lbs. or more = FREE SHIPPING plus $0.20/lb. discount
• Grinding fee of $0.20 per pound will be added (if grinding is requested).
• Shortages & damages must be reported within 48 hours of receipt.
• A 25% restocking fee may be applied depending on reason for return
• Prices are subject to change without notice.
• Graphics shown may not always depict actual product.

Free Shipping

Java Estate Roastery, Inc. will gladly pay the ground shipping charges to any commercial address within the continental U.S. for all coffee orders over 20 pounds. A handling fee of $2.50 is applied to each package. We also offer free shipping on several products. This will be notated with the product description.

Shipping Charges

Standard Shipping

• Java Estate offers standard ground shipping and expedited shipping through UPS and Fed Ex. The service provider we chose is based on customer preference, what we are shipping, weight, destination and how quickly it needs to get there.
• All shipping costs are determined by the service provider.
• After the order is processed, you will receive an email to verify shipping. Shipping charges generated by our website are estimates only. Actual shipping charges will be determined by customer service after all shipping discounts have been applied.
• All orders are shipped from our Holly Ridge, NC location with the rare exception of an item being shipped directly from the manufacturer, based on availability.
• Items ordered together may ship separately depending on weight and items ordered.
• International shipments require special protocol. Please inquire by calling 800-573-5282.
• Discounted shipping may be available for bulk orders. Please inquire by calling 800-573-5282.
• Shipping to Alaska, Hawaii, Puerto Rico and Canada require special protocol. Please inquire by calling 800-573-5282.
• We are unable to ship to a P.O. box.
• Over-sized or heavy items may have additional shipping costs which will be listed in the item’s description.

Delivery Time
All orders received by 12pm ET will be shipped using UPS or FedX ground shipping service and delivered within 1-5 business days depending on your commercial zone. (holidays and weekends excluded). Click here to determine your commercial zone and transit time.

All orders with expedited shipping received by 12pm ET are guaranteed by the service provider to be delivered within 2 days (holidays and weekends excluded).

Calculating Approximate Shipping Costs

• Place the items you would like to order in your shopping cart
• Enter the shipping address zip code in the shipping options section
• Select the shipping method you wish to use from the shipping method drop down menu
• Once shipping method is selected, your cart will update with your order subtotal

Back-orders

Java Estate Roastery, Inc. strives to keep all of our products in stock. Unfortunately sometimes the unexpected happens and we are out of an item. In the event this does happen, we will ship your partial order and honor any discounts offered as though we were shipping your full order. We do not ship back-orders so you will need to reorder the product.